Start your fitness journey With us!

– Treat all other gym users with respect and dignity

– Put away all weights and equipment after use

– Wipe down weights and equipment after use with wipes provided

– Use rubbish bins provided

– Always use a towel on equipment

– No children in the gym (anyone under the age of 18)

– Language and music (including volume) to be respectful at all times

– No giving non-members gym access

Effective from 1st February 2023

Your Commitment to us, yourself and your family

Rapid Fitness is a boutique gym. For you to be most effective in your gym training goals you need to be committed to your gym program. Your minimum contract with us is three weeks. After this all we ask is for two weeks’ notice in writing should you decide to leave us. Remember your continual training in your program is vital for it to operate effectively.

Direct Debit / Credit Card Payment

A client must use Rapid Fitness Direct Debit Payment System to pay their Gym Membership. It is the clients’ responsibility to ensure there are enough funds available in the nominated account to enable a Direct Debit Payment. A $25.00 administration fee is charged to clients for all Direct Debit and Credit Card Payment failures.

Public Holidays

All clients will continue normal Direct Debit Payments over public holidays.

Direct Debit Payment Failure

If a Direct Debit Payment failure should occur for a client, the client will be issued an invoice with the overdue amount. This invoice will also include a $25.00 administration fee. The client will be given fourteen (14) days’ notice to make payment arrangements.

Change of Payment

Clients who wish to place their membership on hold, skip a payment period or cancel their membership may do so at no expense. Clients are to complete a Change of Payment form. These forms are available from reception upon request. A minimum of fourteen (14) days’ notice is required for these changes. All accounts may be placed on hold at any stage with appropriate notice. Please contact administration at accounts@rapidfitnessaustralia.com.au. 

Termination of Membership

A minimum of 14 days’ written notice is required by clients to terminate their Gym Membership. There is no charge for this service. This is done by contacting administration at accounts@rapidfitnessaustralia.com.au. Clients who terminate payments through their bank without notice will be passed to Debt Collection to recover unpaid monies. Please note that a signed contract is a legal obligation and is your responsibility to honour your commitments. Terminating payments at your bank does not release your from your financial obligations. 

Recovery of Unpaid Accounts

It is the responsibility of the client to ensure their account is kept up to date. Outstanding monies are to be paid within 14 days to avoid the account being sent to debt collection. A $25 administration fee applies to all dishonoured debts.

Debt Collection Charges

In the event of the Customer being in default of his obligation to pay and the overdue account is then referred to a debt collection agency, and/or law firm for collection the Customer shall be liable for the recovery costs incurred and if the agency charges commission on a contingency basis the Customer shall be liable to pay as a liquidated debt, the commission payable by the Supplier to the agency, fixed at the rate charged by the agency from time to time as if the agency has achieved one hundred per cent recovery. In the event where the Supplier or the Supplier’s agency refers the overdue account to a lawyer the Customer shall also pay as a liquidated debt the charges reasonably made or claimed by the lawyer on the indemnity basis.

Management’s Right to Terminate Memberships

Management reserves the right to terminate memberships and contracts without reason or notice.

Gym Rules

Clients must adhere to the gym rules. These rules are found throughout the centre, and as an additional waiver in your sign up package.  Please ensure you read them, and understand them.  Any questions can be directed to accounts@rapidfitnessaustralia.com.au

Consumer Agreements

I acknowledge that unless I provide written notice of termination of my membership prior to the end of the fixed term of my ongoing agreement, I will still be liable for my membership fees until 14 days after I provide written notice of termination to the fitness facility. I understand the fitness facility must respond to its receipt of a written notice within seven days.

If you have any trouble with a client in the gym or are unsatisfied with our services, please advise us so we can improve our services for you. Your feedback is important to us.

To ensure the best experience for all of our valued customers we would ask that you follow the rules, terms and conditions outlined below

Gym Rules

Rapid Fitness Australia reserves the right to terminate membership for non compliance with these rules.

Terms and Conditions

Please reach out if you have any more questions

JOIN NOW